Launch Your Help Desk More Quickly and Easily
Facil HelpDesk hosted offer you the same web help desk as the downloadable version, but there’s nothing for you to install or maintain. It’s the fastest, easiest way to get your help desk up and running.
No Maintenance
We manage all the software upgrades in the hosted installation, so you don’t have to. Your staff and customers will always access the latest version of the software each time they open their browser and log in.
Secure Storage and Back up
We know the security and availability of your data is essential to your business. Facil HelpDesk hosted solutions are backed up so you can be confident your data will be protected and available.
Price
Price starts at only $20 USD per 2 months for unlimited operators, users and tickets in the system. We will create your installation within 24 hours of your order(first create a ticket for getting instructions) , and you can begin customizing and creating staff accounts on the system. Our hosted solutions also offer full POP3 retrieval functions for email handling using POP3 accounts of your main domain.
Configuration
Create a new subdomain (helpdesk, tickets,etc. ) in your DNS server
example: helpdesk.your_domain.com Point it to our IP example: 208.84.146.46
