News:

May 11 2012, WinSession Logger 5.3 include keylogger server, update configuración, start and stop other installations with a click.

August 2011, Ticket Cluster 0.1b groups related documents(text documents from tickets or general txt) into clusters, providing an overview of the document set. This is done without preconceptions about keywords — the software analyzes the text and identifies the structure that arises naturally. keywords: tree structure, dendogram, integrated viewer.

April 2011, the keylogger is compatible with Internet Explorer 9,30 day trial period,periodical capture now supports specific windows.

November 17 2010 Facil HelpDesk version 3.1 available, internal libraries were updated, supports several attachments(email to ticket);

September 29 2010: Facil HelpDesk supports tickets scalation and SLA functions.

29.05.2011. 02:55