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For small business and web site owers who doesn't require a lot of departments, staff members will be available from 27/05/2009 Facil Helpdesk Lite.
Last commercial version is 2.6
This version Facil HelpDesk Lite is completely free, with no trial period, no ads, is the same as the comercial version but only supports one administrator and one department,Email to ticket is not operative,is provided without clear source code.
Requires PHP and Mysql . Download lite version from Downloads.
With Facil HelpDesk, lite free help desk software, you'll be able to:
- Let end users submit service requests via simple web interface.
- Sort, search through, and deal with service requests using an efficient methodology.
- Save reports on the state of your help desk.
- Communicate with users via Email, SMS(requires an valid gateway)
- Receive free support