3.01 PADGen 3.0.1.35 http://www.padgen.org Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://www.asp-shareware.org/pad Cromosoft Technologies 20214 Lassen Street CA 91303 Chatsworth CA 91311 EEUU http://www.cromosoft.com Cromosoft Technologies questions@cromosoft.com Jose Vasquez questions@cromosoft.com questions@cromosoft.com questions@cromosoft.com questions@cromosoft.com 5154282678 Facil HelpDesk 2.4.1 06 20 2009 80 Commercial Major Update Install Only WinXP,Windows2003,Linux,Linux Open Source,Not Applicable English Business Business::Helpdesk & Remote PC PHP and Mysql 3809215 3719 3.63 N helpdesk, web helpdesk, helpdesk software FHD allows submiting of tickets for support FHD allows submiting of tickets for support by web or email,online demo Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster.FHD allows submiting of tickets by web or email supports file attachment. Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc. FHD allows submiting of tickets by web or email with files.Visit online demo at demo.cromosoft.com Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc. FHD allows submiting of tickets for support by web based area or email, fMultiple Language Support (requires translation of a configuration file included in /languajes) Quick User Signup File Attachments from web or email Ability to assign a priority for the request View support request history Submission Tracking without logging in (via encoded url ) Poll for rating responses Unlimited users and tickets. Flood Prevention for incoming tickets. Searchable Knowledge Base or base de articles. Self registering Resend login details by email. For Staff users Assign requests to other departments Staff Members can view/attach files when responding to user requests. Preview of questions of tickets (requires javascript) Knowledge Base management, with an online html editor, FCKEditor Basic user management, including the ability to create user accounts, not staff members neither administrators Create a ticket for users, staff members or administrators. Search tickets: username, subjet, question, search tickets of a user(search username) List users and add notes about your users. For administrator The same features for staff members User Management, including the ability to create user accounts without restrictions, delete users, suspend,etc. Visit online demo at demo.cromosoft.com http://www.cromosoft.com/index.php/en/facilhelpdesk.html http://www.regnow.com/softsell/nph-softsell.cgi?item=11489-4 http://www.cromosoft.com/images/fhd_full.gif http://www.cromosoft.com/FHD.ico http://www.cromosoft.com/fhd.xml Y 1.2 http://www.asp-shareware.org/pad/extensions/Affiliates.htm http://www.regnow.com/softsell/nph-softsell.cgi?item=11489-4 11489 11489-1 30% Y N