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FAQs and their answersIf you are a spanish user please also read: http://www.cromosoft.com/faqs_answers.htm
What Operating Systems is WinSession Logger compatible with? WinSession Logger work with all features in WINXP/2000, 32bits, also it probably could run in older operative systems like 98/ME but with limitations. I want to install WinSession Logger without the UnInstaller option in my panel control, but after I would like to uninstall WinSession Logger. How can I go about doing this? It's
very esy, first make your installation and remove The uninstaller
information from your Control panel doing this: Which Instant Message Platforms does WinSession Logger support? Currenty WinSession Logger records from any MSN Messenger, because uses a packet sniffer, WinPcap, At the future it will suport more. II run WinSession Logger, but nothing happens. What's wrong? First,
WinSession Logger process, always runs in a invisible way, if
you want open the main WinSession Logger interface, in the main
toolbar, click on button with hint "Stop" and/or "Start"
if you receive an error message perhaps the main executable of
logging is damaged or missing for a disk failure. If this isn't
the case try the clasic solution, restart your computer. If
WinSession Logger is NOT recording instant messages, ensure that
you have enabled this feature in the Configuration/Setup Window,
Also, check the adapter index (at Setup If you are not receiving your e-mail delivery logs, your destination e-mail could be wrong, remember that e-mail delivery of WinSession Logger is faster than using an external SMTP e-mail server, because WinSession Logger includes an e-mail server; you should have enought banwidth for e-mail delivery (64Kbps are enought), check for others applications that could be blocking port 25 or firewalls and if the problem persists, you may need to consult your system administrator . You should register the software, please open about, fill the Registration Code or Activation Code and click "register". I need a free FTP account, where i could get one? You could try with an FTP account of one web hosting provider, for example netfirms.com, a good value for free hosting should be more of 100MB, click one:
http://www.netfirms.com/web-hosting-free 25MB, 1 GB per month of traffic
http://www.150m.com/ 100MB , 1.2 GB per month
In a free or paid web hosting service always are limitations in the number of simultaneous users and traffic, a tipical value could be 50 simultaneous users, eventually for these reason FTP could fail, sometimes the server is slow, etc. Nothing is perfect. One ftp account includes usually the domain name in the username, example: user5@cromosoft.com
WinSession Logger is detected as spyware by Norton Antivirus, and i receive constant warnings, suggestions? Turn off the virus scanner in your computer or unnistall it if you are a novice user of NAV, or include wslogger and it's components in a exclude list of the antivirus to avoid warnings.
Click skip, not Delete, after that, in the next window click: More Details. Select that items and click Exclude, you will not see a warning anymore of WinSession Logger for versions 2.x. This procedure should be used for others antivirus that detects WSLogger like dangerous spyware that never should run in your pc,of course there is no problem if you installed it.
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Miscellaneous 
